Delivery information

We use a nation wide over night courier service Tuffnells.

Please note we do not deliver over seas as our items are large and heavy and fragile !!

Delivery times fluctuate on our made to measure range according to demand – for Latest lead times on our radiator covers please see the top of the home page labelled Estimated lead times.

We regret that Amber is unable to offer free delivery. However in order to remain competitive we subsidise the delivery charge and ask our customers to pay only £7 – £30 per item weight and size determines the price.

Delivery is carried out Monday to Friday between 8 a.m. and 6 p.m.

Saturday delivery is available at cost of £40 fixed charge before 12pm. Please phone for more details.

We deliver to all areas throughout the UK mainland,

The highlands and islands and remote areas including Ireland there will be a surcharge please call or email for time scales and prices.

The products will not be left without a signature unless instructed by our selves, we can however leave the packages with a neighbour or in a safe place i.e. unlocked garage, porch we will arrange this with you prior to dispatching your order so please let us know.

 If our courier service is unable to deliver because you were not in they will leave you a card or leave the item safe if prior advised to do this, if not they will return the item to the local depot where you can re-arrange a delivery or collect in person. If they do this please call us as soon as possible to rearrange. They may return the following day to re attempt the delivery if there is no contact from yourself to rearrange.

Late Deliveries

Please do not arrange to have fitters or builders waiting for our delivery, as our over night service deliveries can be late or even missed in extreme circumstances, we will not accept liability for consequential losses.

Due to the nature of the delivery service, weather conditions traffic etc we cannot 100% guarantee the delivery time or day as unforeseen events may cause the driver to miss the delivery.