Our lead-time for radiator cover orders.
We can only apologies for the very long lead times with our orders! we are experiencing a huge demand for our products possibly caused by the lock down and we are working with very limited staff due to distance working regulations this is causing our manufacture process to be very slow, again apologies.
Please note we closed down the work shop on the 18th of December and re open on the 4th January, this shut down will be additional to the lead times listed below for orders placed in 2020.
All orders placed after the 20th of October will be January delivery due to our lead-times.
Seperate Grille only orders: These items are generally in stock and will be packaged and despatched within 2 days excluding weekends.
Untreated radiator covers: These include all bare MDF or Bare Oak veneer finished radiator covers are taking around 4+ week for delivery.
Primer coated & Top coat satin white and natural oak clear lacquer veneer finishes: around 8 weeks for delivery depending on size and finish.
Top coat Gloss white, satin black, antique white and own colour options: around 9+ weeks from order to delivery.
Ready made radiator covers: we do not have any stock of these items, we are manufacturing to order at the moment which is again taking around 8 weeks from order to delivery.
The lead-time is due to the high volumes of orders we are experiencing and the working restrictions we have in place, our production rate is down 50%.
we are also working with limited staff especially in our office so we are struggling to answer every phone call.
Please note: email and phone orders will be processed as and when we have staff to do this in our office so please expect these to have a longer lead time of up to 2 weeks on top of the below lead times.
NOTE: Our lead times above are an estimate, there are a large number of factors which effect the manufacture and paint time ranging from, the design of the cover as some are more complex, the physical size of the radiator cover, and also the amount of orders we have placed with us at any particular time, the busier periods being september to february.
All our orders are placed in a queue system of date order received, we do aim to get all our orders finished as soon as physically possible, and if you are working to a specific time frame then please contact us prior to discuss the schedule to see if we can accommodate.